I know most organisations are either stuck on Windows XP or migrated a short while back to Windows 7. Typically (or should I say historically) organisations seem to embrace every other version of Windows, which puts them on a 4-5 year upgrade cycle. So any ideas that businesses are shunning Windows 8 because of it new tile start screen isn’t quite accurate.
What is true is the fact that no matter what Windows 8 was, businesses wouldn’t look to update until Windows 9 was released, and most of us thought that would be approximately 2 years after the release of 8, so September / October 2014. However, with Microsoft’s recent announcements of Blue being available at the end of the year, it seems that Microsoft is now looking for annual releases of its OS, and since that OS is now essentially across all devices, that includes mobile, tablet, laptop and good old desktops. So this new release cycle from Microsoft will no doubt have an impact on how businesses look to their upgrades.
Give it a short amount of time and you come to love the start screen in your business
Windows 8 now
My own company, CloudZync, is using Windows 8 for the majority of users (though I will be honest, some are on Windows 7 still) and I must say, having both operating systems in the organisation hasn’t caused a single issue. But, I have noticed that when I move back to Windows 7 I’m starting to get a little frustrated. It seems the start screen has become something of a blessing, even though I spend I would say 85%+ of my time on the desktop side of the OS. I really wouldn’t listen to those who say the OS its jarring and moving between “Metro” and “desktop” is confusing, because it simply isn’t. Sure there are some things you need to learn but they are so easy, like just put your pointer in a corner of the screen, that pretty much sums up what you need to know as the rest is very intuitive (well I think – especially when compared to other operating systems out there). Sure there are some things that frustrate me with Windows 8, but that’s true of every single OS and piece of software I think I have ever used.
I’m glad we have Windows 8 now in the organisation as with Microsoft’s new OS releases being mainly “upgrades” I think moving between Windows 8 and newer releases will be quite a seamless and painless experience. I expect Blue to be more about upgrades to Windows 8, addressing some of those user frustrations and bringing even more seamless experiences between the OS and the cloud.
Intuitive
I do find I get very frustrated with peoples take on what intuitive is. I’m sorry, but something isn’t un-intuitive because it doesn’t work like something else you are used to. That means it’s just different. Intuitive for me means I should be able to logically understand where something maybe. When moving to iOS I have to say I found it very un-intuitive, yet most people say it’s an easy to use OS, which it is, once you know all the little oddities of it. That doesn’t make it a highly intuitive OS. If I handed iOS to my Dad for example he would hate it, and moan like hell about it. (He recently looked at the iPhone, Samsung Galaxy and Nokia Lumia devices, he went with the Lumia as he said that one made sense to him how to use it, the others would require him to learn the UI). Likewise, things on Windows 8 are different to 7, and many of us at first think “wow 8 is so un-intuitive” because it’s different to what we have learnt. But if you come at with no expectations, and don’t think it should be the same as something else, you soon find that actually, it’s a very intuitive OS. Sure there are some odd things that aren’t intuitive, but just like iOS, once you know them they seem brilliant and then obvious.
Windows 8 in your organisation
There are some real nice features when you start moving all devices to Microsoft’s latest OS. I have a Windows 8 phone, Windows 8 PC, Windows 8 netbook (which since I have had access to an RT hasn’t been used) and a Microsoft Surface RT. When switching between devices it’s amazing how much is synchronised and how easy it is to be working on one, then switch to the other. I would say improvements could be made for sure, but as a work environment, it really is second to none.
Yes I am aware of how improved Apple is in this department, but I too have an iPhone for testing our software on and our CEO uses his iPad consistently. What I’ve noticed is though anything that is a bit more work focussed or requires greater attention, he has to switch back to the desktop PC, while I’m equally happy on any of the Windows 8 devices (granted I don’t like editing office files on my phone but it’s not that bad).
Moving forward, Windows 8+ is a no brainer for me. Tablets that double up as real desktop, desktop and tablets seamlessly acting together and don’t forget a wide selection of Windows 8 phones that bring it all together on your mobile. For an organisation, it makes almost no sense to splash cash on anything other than Windows devices, all you do is add in another level of complexity that simply doesn’t need to be there, and worse, you have to spend much more money.
Think of this example, my sister in law is a sales rep. She has an iPad which she uses to show prospective clients items they can stock, great, it’s a nice experience. However, if the client wants to purchase or look at anything in real detail, then she has to get out her laptop and boot that up and use bespoke software on there to complete her sale. She is essentially carrying around 2 devices, one of which is being used as a glorified catalogue, something that just presents well. Now if her organisation had purchased a Windows 8 tablet then that’s all she would need to carry. She can replace the iPad delivering the same experience and then still have all the power of her legacy apps available on the tablet. It would have saved her company a tidy sum…
Organisation Upgrades
No matter your take on Windows 8, there is no doubt in my mind that come October 2014 we will start seeing mass migration of organisations away from Windows XP and 7 in favour of 8, Blue or whatever it will be called by then. What will be hard is how the media (especially tech bloggers) look at this, will they then say Windows 8 was a disaster like Vista but Windows 9 is amazing? Or will they finally grasp that their rather 90’s view of desktop computing is dead and that the desktop is very much on the same cycle as mobile operating systems and their wireless upgrades?
Andrew Smith CTO 
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